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Refund Policy

Effective date: 1 de enero de 2027 (FICTICIO)

We want you to be able to try Tradejournal Pro with confidence. This policy explains when and how you can get your money back for a payment of the Pro plan, which is a monthly subscription.

Orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders.

1. Refund window

You can request a refund only during the first 15 days after your first payment for the Pro plan, for any reason. Later monthly renewals are not refundable on request: to avoid them, cancel your subscription before the renewal date.

2. How to request a refund

Refunds are handled by Paddle. Request yours through Paddle’s support site, using the email address you used to buy and the order number on your receipt. You can also write to us at contacto@example.com and we will help you with the request.

3. What happens next

Requests made within the first 15 days are approved. Paddle issues the refund to the original payment method; how long it takes to appear depends on your bank or card issuer.

When a payment is refunded, the subscription it paid for ends and the Pro features stop being available. Your account and your Free plan stay as they are.

4. After the refund window

Once the window has passed, refunds are not granted, except where the law requires it or in case of an error on our side, such as being charged twice or by mistake. Contact us at contacto@example.com.

5. No subscription to cancel

You can cancel your subscription at any time to avoid future charges, but cancelling does not by itself refund a payment you have already made. If you want a refund, request it as described above.

6. Your legal rights

This policy does not affect any rights you have under consumer protection law, including any right of withdrawal that applies to you.

7. Contact

Tradejournal Demo S.R.L. (FICTICIO), tax ID 30-00000000-0 (FICTICIO), Calle Falsa 123, Buenos Aires, Argentina (FICTICIO). Email: contacto@example.com.